You can find accessible service information with the Trip Planner. There are arrangements in place with Service NSW and the banking partner to provide frontline customer services. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. Phone us - (02) 4981 8882. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. Storm and flood support . All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. Having an extra $250 in their pocket has made it easier for regional seniors to get to the shops and medical appointments and stay connected locally and with friends and family living in other parts of the State. When travelling within the Opal network, eligible seniors are entitled to use a Gold Senior/ Pensioner Opal card. You used your card at a retailer that was not using the appropriate merchant category code. Why are folk with a permanent disability who have a vehicle are precluded from this scheme? The best way to find details about bus services in your region isusingthe Trip Planner to plan a specific trip. Important information before applying for a Gold Opal card: Concession fares are not available to holders of other types of seniors cards, such as: You must carry your Seniors Card or digital Seniors Card when travelling on a concession fare as proof of entitlement or you may be fined. How to use public transport to get around Sydney and NSW. If registering byemail, copies of the following documents will need to be sent to no-reply@nswregionaltravel.cards: You can emaila scanned copy or a clear photo of the above documents. Applications are now open, and close on November 20. You will be able to contact card services to: Dispute incorrect transactions recorded against your card. details below or from service.nsw.gov.au/RSTCterms free of charge. You can use the card at certain retailers to pay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. THE Regional Seniors Travel Card program is to be extended for an additional two years in 2022 and 2023 at a cost of $246 million. Seetransportnsw.info/operators, then under Filter by mode select Community Transport. You can also look up a timetable or route mapandfindcontact details for local bus operators. Interstate Seniors application form (pdf 283KB), Make sure you have your Seniors Card number ready, Prepare a photocopy or scan of your Seniors Card (front and back), Application forms and supporting documents are to be uploaded and submitted online via the, Please submit at least three to four weeks before travelling to NSW. Each card is valid for a minimum of 12 months. To join the Why Leave Town Gift Card Program in your town and to encourage more people to shop local, simply find the program you would like to join by clicking on the drop down box below. Just wondering, I am 63 years old in March this year,2021, so not of the Pension age, however I am a DVA Gold Card TPI holder so do I qualify for this benefit. At your discretion you can use your regional seniors travel card to pay for fuel for someone elses vehicle to support your transport needs. The item or service youre trying to buy costs more than your card balance. The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Applications for all seniors will open in late January 2020. The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Call 1800 569 070 (available from mid-January 2020). If you are unsure then please check the date that is on the back of your card next to "Funds Expiry". More than 300,000 seniors in the regions will benefit from reduced travel costs with the NSW Government committing $246 million to extend the Regional Seniors Travel Card for an additional two years. the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above. The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. Travel to and from Sydney Airport. At this point a drop down box will appear. The card will work at retailers or service providers using travel-related merchant category codes. . It takes around 10 business days to receive a card and PIN. Message us. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. You have successfully joined our subscriber list. Eligible seniors are entitled to $2.50 all day travel on regional buses with the Regional Excursion Daily ticket. 0000006182 00000 n Weve been reviewing the schemes that support people with disability and carers to ensure they meet the needs of those in the regions, including investing in community transport and a new smart card for the Taxi Transport Subsidy Scheme. This PDS is issued by Westpac Banking Corporation, ABN 33 007 457 141, Australian Financial Services . Merchant category codes are used to classify businesses based on the type of goods or services they provide. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); SUBSCRIBE for our FREE copy of the PAPER each week! You must be receiving one of the following: Or hold a Commonwealth Seniors Health Card. Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? If your card is not activated within 45 days, it will be cancelled. Yes. Try to spend your $250 before the card expires. Since its initiation in 2020, more than 690,000 cards of $250 value have been issued to seniors across the state. Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. Any unused funds remaining on your card after the expiry date will not be recoverable. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. After a cardholder has put fuel in their car, a member of staff or the cardholder swipes the card in a point-of-sale terminal. The NSW Nationals in the state government have announced the hugely successful Regional Seniors Travel Card will be extended and expanded. 2. This includes merchant category codes for fuel 5983 and service stations (with or without ancillary services) 5541. Eligible seniors can apply for a $250 prepaid card to help ease the cost of travel. If the line is busy, please try calling outside business hours. There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. 3. All Regional coaches are air-conditioned and offer allocated Economy seating, large windows, reclining seats with headrests and lap sash seatbelts.NSW TrainLink fares and bookings. If so then just follow these steps: 1. Public transport is there for everyone, so were making it easier to for people with all types of needs and abilities to use. Find out more about Community Transport For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. Use your BasicsCard number and phone PIN to check your balance at any time. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. The only Party dedicated to representing regional NSW. This means $500 courtesy of our State Government for a married couple. Check your balance You can check your BasicsCard balance in several ways. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. Click on the button above that will take you to the check balance page. The regional seniors travel card program is available for a 4-year trial period (2020-2023). Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. Thank you for your time, we are getting the age pension from July 2022 how do we get the petrol $500.00 card/. Please try to make sure you spend your $250 before your card expires. You can further refine your results to show trips with, for example, the fewest changes, the least walking, the earliest departure times and your preferred mode of travel. We pay respect to traditional custodians and Elders past and present. We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. The definition of regional NSW is consistent with what is used for Restart NSW local government areas outside of Sydney, Wollongong and Newcastle. The regional seniors travel card program is available for a 2-year trial period (2020-2021). Some Seniors Cards are not accepted. 2. Get started with your regional seniors travel card application. It also applies to some categories of veterans. The expiry date is available on the front of yourcard. 4. Select to sign in using "Card Number and 4 Digit Passcode". The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. 0000000756 00000 n 7 PDS means this product disclosure statement. SeeTrip Planner help for further instructions. Monitoring the number of cards requested to be sent to the same address. The program is being trialled for two years, ending in 2021. 218 0 obj <> endobj xref If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. We know what a difference this is making to the lives of our regional seniors, so weve committed $246 million to continue the program until the end of 2023, as well as expand the eligibility to include seniors who are carers and those with disabilities, Mr Toole said. Fares. You'llneed to wait 24 hours before you can use your card again. There are many transport options in regional NSW. Download a Transport for NSW endorsed app to your phone or device so you can plan trips on the go. The only Party dedicated to representing regional NSW. hb```b``.a`g``gg@ ~V daP1yK s3i,ALE%4]m*XqW`S(Oq5i1fQWPuM' "The cards can be used at selected retailers to pay for booked tickets on . Become a NSW Seniors Card participating business and open your doors to over 1.9 million active, engaged and appreciative customers. 0000002288 00000 n You can find your nearest Service NSW Service Centre location at service.nsw.gov.au. Advertise with News of The Area today. The program isopen to all members of Balranald Inc. For more info contact Dianne atdwpaika@bigpond.com. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. At this point a drop down box will appear. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. Once youve activated your card, it will be ready to use. You can request to have any remaining balance transferred to a new card. You can use your card to pay for: This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. Applications for 2022 (Year 3) closed on 30 November 2022. Any remaining balance on the card will be returned to the NSW Government. 0000004157 00000 n If calling is easier for you, contact our automated BasicsCard Balance Enquiry line. Applications for the 2021 Seniors $250 Travel Card are now open. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. Ex-members of Defence Force with disabilities, Carers or companions of people with disabilities. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge. A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. Transport for NSW will monitor the uptake and use of regional seniors travel cards to help prevent fraud. If you need assistance, there are supported transport options for you. Published 1 Feb 2022. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. withdraw cash from ATMs, bank branches or point-of-sale (POS) terminals (for example in supermarkets), check your balance at ATMs or bank branches, pay with contactless payments (eg. You can find out the balance of your card by contacting card services by phone or online. Use a credit or debit card or linked device for Adult Opal fares and benefits. 0000003577 00000 n In the first box enter your card number. Please ensure you always have an alternative method of payment just in case the merchant does not accept your card. 0000004731 00000 n The regional seniors travel card provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card to help ease the cost of travel. Help us improve your experience by taking a quick survey. 0000001480 00000 n Oh! You must meet the eligibility criteria for the card including living in one of the designated NSW local government areas. Small regional communities in NSW now have more travel options and better connections to nearby centres with many new coach services gradually being introduced around the state. You won't be able to use any funds remaining on the card after the expiry date. Some privately owned and operated services may offer other concessions at their own discretion. I want to know about your petrol distribution price regard eric. Website designed and developed by Sydney Marketing Agency. First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Find out how to activate your card and manage your PIN and card balance. 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