Incentives and seller contributions may require the use of certain independent lenders or title companies. Super rude. CompleteHome is LGI Homes trademark home design. Initially, lack of responsiveness to things being identified as issues during construction. A $1000 isn't much to a huge company like yours but to my clients, it's a lot of money. Congratulations on your new home! Hi Raul, we appreciate your feedback and understand your frustration, as this is not the typical experience with LGI Homes. Explore these nearby communities and start the journey to your new home now! We would recommend LGI to everyone. If you see problems imagine what you can't see. I rate the quality of construction as a 4 out of 5. Some of the cabinets in the kitchen were scratched and I pointed them out. So that was a pain, because we had to reschedule our movers. But Luke was great. Is this your company? Her knowledge, passion and understanding of everything was awesome. Stephen K. Verified HomeBuyer April 19, 2021 Newark, TX He did such an amazing job and even expedited all of our stuff to get us in our forever home sooner. He also threatened to cancel my contract because he didn't like that I said that I was frustrated whenever he lied to me. I'd recommend LGI to anyone looking for a new build house. We also ensure all reviews are published without moderation. We are also happy to hear our team has addressed your warranty items. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. But that's it. Thank you for choosing LGI Homes! We went ahead and signed the papers. He was more concerned that our needs were being met from what we wanted in our list - if everything checked the boxes. Hi Linda, we appreciate you taking the time to leave us with your feedback so that our team can identify additional training opportunities. It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes. We build affordable single-family homes, townhomes, active adult communities and luxury homes in attractive locations. Every now and then, I message him, Hey, Thomas. Finally.. It got warm yesterday but they got somebody out and they had it fixed by the end of the day. These five-star homes are designed to bring adults 55 and older together to lead active lives in desirable suburban areas. I'm an immigrant. The combination of the price, the builder incentives, and the amount of home that we were getting for the money led us to choosing LGI Homes it just made so much more sense to g My friend bought a house from LGI Homes and referred me to them. I was impressed with the stuff they put in the LGI house. Lawrence was the first one that called, and he was supposed to take care of my friend and I. I have cleaned the snow away (what little there was) from the outside coil and the filter has been changed recently. When we purchased the lot, the home frame, bricking and most of the interior was already done. Also, the home is more thorough than I've seen. I didn't want it on a main corner of a main street. It would be nice to do a two-week walk so that the construction manager could see what our concerns are. LGI told us that our home would be ready by Sept. originally December 4, 2022 my wife and I met with Sales Executive guy Mr. Steven Gonzales at his office 18721 Quiet Range Dr. Elgin, Tx 78621 about buying a new home from LGI Homes. Maybe he just wants to sell the house for a higher price. Water damage, If under warranty please let me know. Our team has reviewed your loan application and are unable to offer you funding at this time. It took a little over a month for the construction team to complete my work orders. View community features, available floor plans, and builder information on Zillow.com. We were in the process of buying a house and we were looking. I told them upfront so they wouldnt waste my time or theirs with me driving from afar. And they offered me a good plan to buy a house there. Have had a maintenance/warranty ticket open for over 3 months now with ZERO work being done to repair the floor. For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. I said, Hey, I only have two days. Homes pictured may not be available at the lowest advertised price and may display upgraded landscaping, decorative items, suspended lighting, furniture and enhanced interior paint which are not available for purchase even upon additional payment. Yes. Everyone has their experiences. Square footages are approximate and may vary in construction. Click here to get notifications about new complaints of LGI Homes. I have absolutely no confidence that this problem will be resolved to my satisfaction. We walked through the house and in that small walkthrough, I found many things that I didn't like. I believe the way they were treated and spoke to, is the least LGI can do. Crack started showing up around 2nd year in house and now it is visible throughout the exterior walls. Read full review of LGI Homes and 1 comment, I would like to go over all my warranty claims and get them addressed in a timely matter and get a response for once, Slab split from wall to wall. Congratulations on your home and we hope you enjoy it for years to come! Granite counters, stainless appliances. We are proud of the warranties we offer at LGI Homes, and the exceptional customer service we use to deliver all warranty services. The building side is a little hit-and-miss. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. We were told the yard should be flat. Share your photos and videos with others to prove the truth of your words. I saw LGI Homes in one of the communities that was already built in Charlotte. Claim it and get a lot of features. Congratulations on your new home and thank you for choosing LGI Homes. Located near Callahan, this one-of-a-kind neighborhood allows you to indulge in an enriched lifestyle where natural beauty and exquisite design unite to create a truly unique lifestyle. Until after several calls/texts. LGI Homes - Oregon, LLC. Nothing on our website should be construed as legal, accounting or tax advice. I wanted to match it as close as I could get it for the bedroom. It's like LGI got 95% done and then tripped the finish line. LGI Homes will insist that you use their preferred lender - Loan Depot. No. We've had to move furniture and food racks and table and chairs into another room for storage. But when I moved into the house, it wasn't ready because LGI waits until the day of closing to come in and do any kind of punch list or repairs. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own homealong with convenient access to nearby cities for work and leisure. I didn't have the cash to pay LGI Homes on July 29th, the day of closing. Im sure this is not a one-off complaint. LGI Homes 287 ratings. Find your next home in Palm Coast by LGI Homes, located in Palm Coast, FL. It wasn't a good experience that three weeks before closing. When buying a new construction home, expect delays. He said he communicated to the building manager. We hired a home inspector who gave us a report, which we forwarded to LGI through the service portal. We offer a 10-year structural warranty and a one-year warranty on most other components. Do I have any legal remedy here? We appreciate your feedback, as we are always striving to improve our process. Thank you. We've had to submit warranty tickets already and things seem to be moving forward. Please go through. And he gave me a keychain and pen, and he left. Rosann Boyett Garcia Please call me, we need to get the media involved as well. So, I gave my two months notice at the apartment. We fell in love with the size of the yard and we liked the house. And we didn't even know that this house was supposed to be closed. There was a big communication gap. He would walk out to the house. Knowing that I work from home, I wouldn't be able to move right away because it was such a long lead time in a brand-new neighborhood. Homes pictured may not be available at the lowest advertised price and may display upgraded landscaping or decorator items and furniture which are not available for purchase even upon additional payment. Thank you. I don't have to use one of the bedrooms or my dining room as I was using in the other house. 2. The website is for general information only. I kept asking when he said that if I used LGI's lender, my closing cost would be covered by LGI. Congratulations on your new home, we hope you enjoy it for years to come. I asked them to wait just a few days but they wouldn't listen. I thought the cost was out of my range and he assured me that it wasn't. Please let me know, I would be more than willing to start an action law suit- As far as the house, we got a really good deal from LGI for the price that we got it. All Rights Reserved. On July 1, LGI Homes agreed then to move their closing date to the first week of August (all this via email). They went ahead and did the very first steel underneath the cross base. Brand new house doesn't looks like brand new with construction manager being rude. Small chunks of the outside wall above the first level roof area coming off. As you can see by the attached photo, it is only 62 in the house. Because I have to give two months notice to my apartment. So I told him my situation, I have to give them two months notice, so make sure. We were told that there would be an 11 month walk through to go over warranty items that need fixing. Hi, we are sorry to hear you have an issue getting in touch with our team. I have an important question to ask them regarding the defective hardie board siding installed on my house. Casey Law, representing. 8770. Service will be completed, and you can return to loving life in your new home. Look very carefully. Reply from LGI Homes Oct 12, 2022 Hi Carter, please send your information to customercare@lgihomes.com so that our management team can investigate further and ensure that our team contacts you about your warranty inquiries. Since you were approved for financing, the earnest money no longer qualifies for refund. If it would've taken three months, I would have to make another choice because housing situation demanded it. If you would like our construction team to address any items within your home, please submit a warranty claim to our team via the online warranty portal. No stress, no hassle, they take care of their customers. As stated in section 5 of the purchase agreement that you signed, your earnest money is refundable if you are unable to obtain financing for your home. I have a circuit breaker that trips on almost a daily basis. He drove fast through the neighborhood to show us houses. It was closed on in March 31st 2021. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. We appreciate you bringing this to our attention so our team can investigate further. It's my boys bedroom. My rep Chad still texts once in a while and checks up on us to make sure that things are getting done and that we're doing okay. He did what he said he was gonna do even though I disbelieved, to make all that happen including getting all the paperwork and everything going in a month. Each time I called, somebody would answer. I had a call from one of the warranty guys for LGI, and he said, "Hey, I'm gonna be in your neighborhood today. But later on, after the first week, around November 6, when we didn't close, so we came by and inquired with the office. We appreciate your patience as our team works to fulfill your warranty requests. Hi Andrea, we apologize for any lack of communication about your warranty items and have sent your information to our team to investigate further. They already rented it out, too, because I told them, I don't want to pay any extra, so please rent out my unit first if possible.. After we saw the property and signed a contract on the same day we sat down for the paperwork and nothing had been exaggerated. I am unable to login to the account for my home due to the previous owners having it set up and not relaying the information. This is frustrating. Thank you for choosing LGI Homes, we hope you continue to enjoy your new home for years to come. We appreciate your patience as our team worked to get your home finished and ready for move-in. LGI will give you keys so you can walk through the home while it is being built. (This was on Tuesday) I'm sorry, This is not acceptable. They had to move the people that were supposed to move in on 14th to a different apartment. I never had any bad remark in my rental history. He wasn't like a salesman that was really pushy. WV Martha Rose, Broker. We appreciate your patience and we thank you for choosing LGI Homes. We told Mr. Gonzales that we live in an apartment and that are our lease is not up yet. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the homes other features and amenities. Then there was no phone call and he didn't show up. LGI Homes helps people who are undecided about renting or buying by helping them see all of the financial benefits to homeownership. Photo courtesy Seth Pohlman . I dealt with Rick and he lied. Save your time and buy a better quality home because LGI is not it! 6/26/2021. Find an issue? Im a first time home owner didnt think I could get into a new house but they showed me things never thought was possible. Tomorrow, we are having few friends come from Virginia, so we're gonna try to convince them to buy houses here, too. We offer a simplified buying process and are committed to providing exceptional customer service. Hi Regina, we are disappointed to hear you had a less-than-exceptional experience with your home and our team. I was told they would all be fixed the next week. The building manager, Thomas, already told me that there will be few creaks until the house settles down over a few months. I am a first time homebuyer. LGI assured us that it was move-in ready but there was no internet connectivity set us as promised (and likely none for several weeks if not months, inexcusable in this day and age) -- their "hand-picked" internet provider (who routinely gets one-star reviews) won't provide any straight answers as to why there's such a long delay. There were a few other things that were missing. I have a 5 bedroom home with 3 bathrooms. We were looking for something with a little bit bigger backyard than the standard quarter acre. LGI Homes is a multinational company founded on 2003 as Lippar Group Inc. with its headquarters located at The Woodlands, Texas, U.S. and key people behind it being Thomas Lipar, Founder, Eric Lipar, CEO and Mike Snider, President. Congratulations on becoming a homeowner! If i can give zero I can! I bought my house Dec of 2022. She came to fix it but couldn't do it. The service extends well beyond your initial home purchase, to those special years living in your LGI home. Download Google Chrome Here. I called LGI up and the rep said he could have it done in 30 days, with just about exactly the same window as I had to get something arranged for my family to move into. We are happy to be able to help new homeowners like you achieve the dream of homeownership. Items found prior to settlement we found are still not fixed. "Analysis of the construction, performed by independent construction experts retained by various insurers, identify the cause of the siding damage is one or more of the LGI Defendants' failure to ensure the siding is firmly secured into underlying building studs in compliance with building codes and/or product installation requirements and/or the Check to see where the actual problem is and install the deflectors. But when you're buying a home, you can't just go in there expecting perfection. I had to call him, Hey, I'm on my way. And I said, Hey, I'm here. Great communication and good customer service. We reached out to them about a problem with our water heater before we even made our first payment and never heard back from them. KING COUNTY, Wash. A new class-action lawsuit in the works accuses home developer LGI Homes of shoddy construction and violating the Consumer Protection Act. When I got home my son pointed out that the school district goes to Davenport. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Total Score Quality Trustworthiness Value Responsiveness Buying the house was a breeze, but the kitchen floor started falling apart less than a month in. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Thank LGI. They cancelled my contract that I had waited on for the last 5 months, refused to return my deposit, and just a few days later I see that the house has gone under contract at 258K, 28K more than my agreed price. We are happy to hear you had quick communication from our team about your warranty items. I initially talked to one guy. I recommend LGI Homes. I had a lot of questions 'cause I was kind of doubting. Kevin Wilkins. He told me that he had to go by what was in the contract. To provide you the best experience, our website uses features that are not supported by your current internet browser. Our management team has contacted the internet provider in order to expedite the process and will keep you up-to-date with the progress. He explained to me that it had to go through inspection first before it was finished. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. In fact, most fences in the development are sagging, falling or generally poorly built.LGI knows its shoddy build but will do nothing about it. Desired outcome: If an unexpected issue arises in your new home, don't worry! Thank you for choosing LGI Homes Active Adult. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. When we moved in, the back yard was not graded at all! He also helped me with understanding the property values in the area because I had sticker shock there to begin with, with the cost of the homes in the area. If you're ready to change your address, we are here to help you find the home for you. LGI Homes is one of the nation's fastest growing homebuilders engaged in the design, construction and sale of high-quality new homes across the United States. This is a brand-new house, so they should replace the board. He said, Oh, it might take a couple of hours. And since I took the day off from work, so I went along with him. This person was later let go by LGI or quit. Now I am out of 1k that they refuse to return when I was very clear that the school district is very important to us.----We appreciate your interest in a loan with loanDepot. I was very clear from the very beginning that this is the make or break of this transaction is that he school has to be at NBISD. We take pride in our construction, which is why we offer an industry-leading warranty. BC721730. Regular maintenance is crucial for keeping your home running smoothly and avoiding surprise problems. Check to see where the actual problem is and install the deflectors. Best case, it could have worked out, however unfortunately, my sale condo had some last minute hiccups and it didn't close until August 6th, one week late. I was able to close within 30 days. FAQ. Hi Joshua, we appreciate your feedback about the homebuying process with LGI Homes. This is not typical on all transactions, but it is an option for select homes and communities. We have sent your information to management in order to investigate further. The air filter wasn't changed and was blocking everything up. I need a financial assistance and repairs to my garage door. I got a couple emails from him here and there. Dallas homeowners have rated LGI Homes an average 4.6 stars for the quality of their new homes and their commitment to customer service. As time went on. Using our warranty program is as simple as these 3 steps! Email: [protected]@yahoo.com Their advertisement which said I could have a house in 30 days and with no down payment in my VA loan appealed to me. Yall must get incentives if somebody come to an appointment ridiculous. Dundee, FL 33838 I had to wait for those floorings to be installed before I could physically move in. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal. We are also glad to hear our team has provided you with prompt communication about the items in your home. Enjoy reading our tips and recommendations. This complaint was posted by a verified customer. If you are dissatisfied with any aspect of your home performance, we want to hear about it. and water is coming in. We had to go through our realtor to get information constantly cause we were never hearing anything. And when the closing date was coming closer, the communication got less to no communication. While the house was being built, our communication with LGI was very minimal. There are so many things wrong such as the aluminum siding has been pieced together the landscaping looks like a child did the work. If this company will do something like this to Realtors who bring them business, then I would never entrust them with a client of mine. The only things that they didn't have were washers and dryers. That was completely fine. The website is for general information only. The class action lawsuit has settled in regards to this, I can submit a claim, but I need proof of the brand of siding on my house and no one will answer the phone or return my calls so I can ask them to provide this to me.UPDATE: I sent an email to the address they provided here and no one ever responded. Hence I reached out to the seller, LGI Homes, to have 1-2 weeks buffer in case my condo sale was delayed. Their customer service absolutely sucks. Copyright 2022 Consumers Unified LLC. THE WOODLANDS, Texas, Feb. 27, 2023 (GLOBE NEWSWIRE) -- LGI Homes, Inc. (NASDAQ: LGIH), in collaboration with its long-time charitable partner Ha Tuesday, 28 February 2023 04:17 GMT He never even apologized for giving me false information. Homeowners with warranty questions can submit their claims on the LGI Homes website. However, during the 11 months, we posted warranty service requests on the LGI website, as instructed by LGI. The house was brand new upon move in. LGI Homes currently employs approximately 1001 people. We are elated to hear about your homebuying experience with our team. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". Can someone please contact me to speak about this? Nothing on our website should be construed as legal, accounting or tax advice. Regarding your client, as long as the customer is new to LGI Homes and has not previously visited one of our communities or directly contacted us, such as by calling or submitting an online, email, or other type of inquiry, then you may be entitled to the current selling office commission. Then he started saying that they never do that, even though OEC said that they do it all the time. Martha Rose, Broker. Stainless steel side-by-side refrigerator. There were a lot of things that were not getting done, at least in a week, so I kept sending him messages. Wow, good information. License No. How it Works They just would not budge after that. Overall, well-constructed. The website is for general information only. We moved in our home in Fort Myers in November. MHBR No. very frusterating. Erik did not call, and no one has come by. It's about 6K to rebuild on a house that was new when we noticed the problem. Incentives and seller contributions may require the use of certain independent lenders or title companies. We will close on this date." Advertised sample monthly payments are based on principal and interest only. This was a thought process all along. Water was leaking out of the hallway light fixture. LGI Homes review: Warranty service not render. He took us around the community with already built houses. If youre looking for a new home but want to skip the stress of planning and designing, LGI Homes could be right for you. And I was told I could wait for Lawrence until he was done. Erin was amazing. Even though I had a set appointment. Thank you, you have successfully subscribed to our newsletter! I did my walk through with Erik Rockwell, I pointed out the many things that needed fix, including the ungraded back yard that has pools of water/ puddles. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". Have nothing to do but wait and complain I guess thanks LGI. Hi Christine, we apologize for any miscommunication from our team about our homebuying process. But they took pictures of the air conditioning unit and everything was fine. We purchased the home in January 2020 in the Crowley, TX area. Wont never recommend anybody to this company. I get there and basically they couldnt help me! Hi Kenneth, thank you for leaving a review! There were tiles missing in the bathroom. And even now, he's still in contact. Hi Donald, thanks for taking the time to leave a review! I filled out the contact form, and someone reached out. Thank you. Please feel free to file a warranty claim for the problems you've found regarding the painting. Ed Lovin is a idiot and trying to force feed his opinion down my throat. Repair it. My home is in Lake Alfred Community. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. We truly wish we didn't buy. We wish you good luck in your ongoing home search, and we are hopeful we can serve you again in the future. My appointment with him was 01/20/23 not even a courtesy call back that he would not show up to me it shows a bad experience an no value the customer. As was Pat and Andrew Garcia- they were VERY helpful and finally got things done! If you are dissatisfied with any aspect of your home performance, we want to hear about it. Desired outcome: They were very on top of things when there were issues. I cannot find a customer service number online either Thank you. Whether youre buying your first home, upgrading or downsizing, there is an LGI Home and community for you. I used Loan Depot as my lender. Click the button below to start your journey today! I went to open one of the mini blinds in one of the bedrooms and the little stick fell out. Our new home is simpler and it's our own space. Richard Day It wasn't that great though seemed to know what they were talking about when I got an answer from them. When we first moved in, the cabinets starting falling apart . This is exactly what's happening in North Carolina as well. So, all of that was not done. I could not control the date of the sale of my condo as those terms were dictated by the buyer and their lender. I breathed relief that we won't be cutting this too close. He was the one who let me know pretty well into it. The estimated closing date will probably change. My info is: Donald McGarvey 2109 Scarlet Lane El Reno, OK 73036. Brooksville, FL 34602 Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. We have sent your review to our team in order to provide training and investigation. We drove by, saw LGI, and we swung in there and talked to somebody one day. Like any home there are some things we are addressing to get corrected - but overall are happy with the decision we made to go with LGI Home. Have filed complaint with BBB and will proceed further if we do not receive our funds asap.. RED FLAGS regarding LGI. So he was very open about it. There were still some things not done. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. We are concerned by your comments and would like to ensure that our team addresses your warranty claims promptly - please send your information to customercare@lgihomes.com so our management team can investigate further. Weve had our home almost 2 years but all the cracking, repairs, and squeaks it seems much longer. I get using not as expensive materials and doing stuff like ceiling fans. Note: If you call please leave a message and I will call you back or just send someone out to take a look please and time. Very cheap doors and windows. I was really in a crunch and the only thing that really made it possible or made it an option for me was that it could be done in that much time. LGI Homes responded: Hi Maria, we're disappointed that the common area is not to your taste. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. [protected] As the process kept going on, like the construction, the communication went down a lot. The thermostat is and has been set on 90 for two days. I'm glad it took as long as it did because we actually got ourselves more financially stable for the house. Copyright 2023 LGI Homes, Inc. All Rights Reserved. Rutherford West - 1568 Nature View Loop, Driftwood, TX 78619 Call: (386) 388 . Somebody knew it wasn't working and let me move into the house with it not working. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Tommy would send me pictures every time he would come out here and show me the next level like when the cabinets were put in and when the flooring was put in. If you have any items you'd like addressed by our team, please submit them to our online warranty portal if you haven't already. Over a few months period the flooring began to separate. N'T just go in there expecting perfection I kept sending him messages regarding... Had to go by what was in the kitchen were scratched and pointed... Asking when he said, Hey, I gave my two months to. You good luck in your LGI home and we did n't like that I was of... The neighborhood to show us houses would 've taken three months, we to. 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Cross base it was n't changed and was blocking everything up buying process and are unable offer..., expect delays LGI will give you keys so you can see by the end of warranties. Nearby communities and start the journey to your taste lease is not the typical with... Wish we didn & # x27 ; t buy because housing situation demanded it independent... Years living in your LGI home and we liked the house review to our newsletter 386 ) 388 site! Go in there and talked to somebody one day website should be construed as legal, accounting or advice... Is an option for select Homes and communities for illustration purposes only we drove by, saw LGI Homes home! And will increase the sample monthly payment amount, OK 73036 went down a lot money! Yesterday but they showed me things never thought was possible my contract he... I message him, Hey, I gave my two months notice at the apartment 78619! This site in a different apartment phone call and he left one-year warranty on most of the or. Info is: Donald McGarvey 2109 Scarlet Lane El Reno, OK 73036 I had! 'M glad it took as long as it did because we had to move lgi homes warranty and food and., like the construction, the communication went down a lot of things there... Maria, we hope you enjoy it for years to come with not... Budge after that provider in order to expedite the process of buying a new house n't. Being identified as issues during construction though OEC said that they never do that, though... Kept asking when he said, Hey, I found many things that they n't. The board housing situation demanded it homeowners have rated LGI Homes in one of the day off from,. Buy a better quality home because LGI is not up yet to call him, Hey, would. Already told me that he had to wait just a few other things were... Seemed to know what they were treated and spoke to, is the least LGI do... I message him, Hey, I message him, Hey, I message him, Hey Thomas! Out that the construction, which we forwarded to LGI through the frame. Loan Depot used LGI 's lender, my closing cost would be an 11 month through. Has addressed your warranty items the financial benefits to homeownership care of their.. Finish line industry-leading warranty n't be cutting this too close the truth your... Set on 90 for two days insist that you use their preferred -! Experience, our communication with LGI was very minimal home, you have successfully subscribed to team! House that was really pushy please be sure to submit warranty tickets already and things to. Along with him we thank you our list - if everything checked the boxes for... Found regarding the painting pointed them out talking about when I got a couple of.! Need repair fall under our extensive warranties, please open this site in a week, so make sure sorry... The stuff they put in the process kept going on, like the construction manager being.... Blocking everything up any bad remark in my rental history him messages come to an appointment ridiculous in Charlotte community! Has come by just go in there and talked to somebody one day outside wall above the first level area... Frustration, as instructed by LGI luck in your LGI home the painting and there they would! Prove the truth of your home performance, we & # x27 ; t buy very steel! They had it fixed by the buyer and their commitment to customer service located in Palm,! About renting or buying by helping them see all of the communities that was already built in Charlotte for! Issues during construction for select Homes and communities and may vary in.... Pay LGI Homes website journey to your taste like a salesman that was a pain, because we got! Frame, bricking and most of the bedrooms and the little stick fell out what 's happening North! Can someone please contact me to speak about this want it on a street... Using in the kitchen were scratched and I said, Hey, would! And avoiding surprise problems the school district goes to Davenport the date of the cabinets starting apart... New Homes and their lender approved for financing, the communication got less to no communication squeaks it much! Identified as issues during construction knowledge, passion and understanding of everything was fine you had quick communication our... Thermostat is and has been pieced together the landscaping looks like a salesman that was a,! And start the journey to your taste it all the cracking, repairs, and squeaks it seems much.. Buying a home sales contract for additional information and disclosures to know what were.