Home - City of Memphis - Memphis, TN Government Mayor Jim Strickland City Court Clerk Finance Law Public Works City Council Communications Fire Department Libraries 311 Boards and Commissions Data-Driven Memphis General Services Memphis 3.0 Contact Us Solid Waste Management Engineering Division of Housing & Community Development Automotive Technician. City of Memphis Employee Healthcare, Retirement & Disability Services. Sales Inquiries US & Canada +1 877 476 0576 info@spinnakersupport.com Press & Media Inquiries Global media@spinnakersupport.com Use synonyms for the keyword you typed, for example, try "application" instead of "software. Organization/Vendor Contact Information. Here are some common contacts: Mayor Jim Strickland: mayor@memphistn.gov, 901-636-6000 City Council: 901-636-6786, find council member contacts here Memphis Police (non-emergency): 901-545-COPS Memphis Fire (non-emergency): 901-636-FIRE (3473) As always, if you have an emergency, call 9-1-1. For more info go to, Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network), Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005), Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005). Confidently transition your workforce to the cloud. Mesh back and seat designed for comfort with extra lumbar support. the University's self-service Identity Management website. Oracle is committed to providing proper support through this process to help ensure that our customers can reach project milestones on time. We would like to show you a description here but the site won't allow us. Create a service request and the Oracle SaaS Support Services team will quickly answer your questions. Part of the Oracle ME employee experience platform Discover the innovation Explore Oracle HR Help Desk Route complex questions to the right HR person, ensuring quick and personalized HR service delivery for each employee. We could not find a match for your search. Were sorry. Got a Question? We suggest you try the following to help find what youre looking for: Deliver quick, consistent, and intelligent HR services to every employee. 311 Call Center125 N. Main St. Room #438311, (901) 636-6500Monday Friday 8:00 am 5:00 pm, Sign up your password, please contact the Service Desk immediately. Never respond to an email request for your username andpassword or any other request Easily drill into the dashboard for insights on service request details, root cause trends, and support activity with analysis of service requests by status, severity, and product. staff, students, alumni, former students, etc.) Report them to 311 by calling 3-1-1, visiting311 onlineusing the Memphis 311 app on your smartphone.Need connections to community services? will be encouraged to visit the University's self-service Identity Management website. Enable collaboration within each service request via conversations and document sharing among stakeholders. Access our Customer Portal Wherever You're Located, We're Here to Help With 12 worldwide sales and operations centers plus our U.S. headquarters, we offer 24/7/365 service that covers nearly every inch of the globe. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. Oracle also offers comprehensive support to help navigate available Oracle resources and help resolve any nontechnical questions you may have regarding your Oracle SaaS products. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. 1 - Click Here for Oracle Fusion Self-Service. Video 1 is a police-issued body-wornRead More about Video footage of incident between Tyre Nichols and Memphis Police Department, Read More about Public Notice: JECDB Meeting, Read More about Memphis Convention Center Commission Regular meeting. button if you are not adding any new dependents and proceed to # 11 9 . Product essentialsOracle HR service delivery (4:28), Watch the replay: Excellence in HR Service Delivery with Conversational HR. Finally, they were excited about the ease of using social media to publicize job openings. Oracle Employee Self Service Login Log on using your Username and Password assigned to all PGCPS Employees Click on PGCPS Employee Self Service listed in the Navigator Menu Click on the Employee Self Service you wish to access: Personal Information to change your address or personal data. The citys leadership moved to replace its hiring, benefits management, and other on-premise HR applications with a modern, cloud-based application suite, Oracle Cloud HCM. Tell us about the issue and we will reply as soon as we can, usually within 24 hours. Our engineers play an important role in the service request resolution process. Here are some common contacts: As always, if you have an emergency, call 9-1-1.Are you a member of the media? You can even earn professional recognition with digital badges and champion levels. 311 Call Center. If you did not change You can also view our calendar for announcements and upcoming events, participate in industry-specific discussion forums and idea labs, and receive notifications of release updates, upgrades, and new product functionalities. Make Changes. Retirement & You. The City of Memphis reduced attrition among police personnel by 25% through a combination of improved compensation and benefits, management training opportunities, retention bonuses, and employee appreciation events. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. Memphis, Tennessee. The citys 911 team cut call waiting times from an average of around 60 seconds to just under 8 seconds for 95% of calls, through improved hiring and comprehensive training. to "verify" your account. Interested in learning more? Proactively resolve issues with insight into recurring employee relations or service requests. Health Reimbursement ArrangementsGroup plan O: (866). Sign up for our monthly HR Matters newsletter featuring the latest HR industry buzz delivered straight to your inbox. In order to establish stronger security protocols, SeeClickFix no longer offers the ability to report issues on SeeClickFix as a guest. This means residents will need to sign up for a SeeClickFix account before reporting an issue. or . Va AT&T Direct: 1999119 conectar a 877.767.2253, Va AT&T Direct: 800.1288 conectar a 877.767.2253, Va AT&T Direct: 138126 or 9999190 0800-222-1288 conectar a 877.767.2253, Va AT&T Direct: 800.0.123 conectar a 877.767.2253, Va AT&T Direct: 1.800.872.2881 877.767.2253, Va AT&T Direct: 1.800.0174 conectar a 877.767.2253, Va AT&T Direct: 008.11.800 conectar a 877.767.2253, Va AT&T Direct: 000.410 conectar a 877.767.2253, 2 Stage dialing: First 00.111.11 then 800.379.0402, Oracle has withdrawn all operations in the Russian Federation. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Oracle Fusion Help Desk 901-636-6100 Set-up self-service account General Wellness 901-636-6800 www.totalrewards.memphistn.gov Assists with resolving issues . City of Memphis Blue Cross Blue Shield Update. The City of Memphis (City) seeks comprehensive proposals from the The Oracle Self Service Human Resources (SSHR) empowers employees and managers to access . For more information about IT security, please visit the ITS security website. Click Here to View the Frequently Asked Questions. This proactive intervention helps prevent escalations and help resolve issues before they . Don't have an Oracle Account? New. For several years, Memphis city employees experienced frustration as budget pressures coupled with hiring restrictions impacted the satisfaction of the city's 8,000 person workforce. Clearly identify which types of service requests and inquiries are trending, enabling you to proactively resolve broader issues. Oracle Construction and Engineering (including Aconex and Textura), Oracle Health Sciences (including goBalto), Oracle Hospitality and Food & Beverage (MICROS), Local Government (NetSuite for Government or Public Safety Suite), https://www.fcc.gov/general/trs-state-and-territories, https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, oracle.com/corporate/conflict-in-ukraine/russia/, Va AT&T Direct: 811 conectar a 877.767.2253, Va AT&T Direct: 800.10.1110 conectar a 877.767.2253. Home Global Support Center: United Kingdom. 1 ESS1 Personal Information. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Microsoft vii E-Business Suite Home Page. To add a new dependent or beneficiary Scroll down and click on the . Using Oracles support portal, you can ask technical and nontechnical questions and search the extensive knowledge base for best practices, common questions and issue resolutions, training and more. Review the most up-to-date information with an HR help desk solution unified across all HCM processes. To maximize your experience with our website, please use Google Chrome . Select the Position ID to learn more! Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. Baylor University replaces its manual systems with Oracle's integrated suite of applications to enhance user experience, gain real-time insights, and improve organizational agility to deliver the best student and employee experience. You can benefit from enhanced tools and processes specifically designed to serve todays results-oriented cloud customers. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Our complimentary Platinum-Level Support Services aim to be the standard of excellence in the industry. When Memphis citizens asked for improved protective services, the mayors team chose Oracle Cloud HCM to recruit experienced emergency workers. View past, pending, and future renewals. Automate replies and route complex inquiries to the right HR person for quick and personalized responses. Thats correct. Email where you can be reached *. The Oracle Support Portal is another great place to get answers to your nontechnical questions about account administration, training, best practices, or other questions you may have regarding your Oracle Platinum-Level Support Services. in its Password Reset service. Video: Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. This includes a UofM employee, friend, or Save time. Citizens can also report issues by downloading the Memphis 311 app from the Apple store or Google Play store. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, Division of Housing & Community Development, City Council: 901-636-6786, find council member contacts, Memphis Fire (non-emergency): 901-636-FIRE (3473). _recollect_config = { area: "MemphisTN", name: "calendar" }; Stay informed on what matters in Memphis. Effective immediately, the ITS Service Desk (Tier 1) The City of Memphis reduced attrition among police personnel by 25% through a combination of improved compensation and benefits, management training opportunities, retention bonuses, and employee appreciation events. With the assistance of support engineers during implementation, more than 2000 free educational topics, and access to a wide range of support expertise, your road to success has never been so supported. Sorry you're having trouble with your Oracle Account. Financial Hardship Assistance. Use instant messaging to communicate with us. Teams brings simplicity to teamwork by joining collaboration, Oracle Account email/username * If you do not know your Oracle Account username, type 'unknown'. Specialized Oracle Support tools and resources at your fingertips. hbbd```b``3l7"t"`l0[>&WHIH5"@.9+DI HHr0X7N0Ly^"My"?A\T~ fH`A$/0[HJ'?; }S endstream endobj startxref 0 %%EOF 324 0 obj <>stream Product Features: Standard size, mid back task chair perfect for home office or your corporate office space. Anonymous will maintain your anonymity and hide your display name and email address from any reporting process. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. Monday - Friday 8:00 am - 5: . We understand that implementation is a critical time. My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. The Oracle SaaS Support Services team continuously monitors your service requests to identify key knowledge gaps, configuration concerns, and key threshold boundaries that might indicate a concern early on or possibly impact the stability of deployment. Saturday 10:00 am - 2:00 pm. Via ATT direct: 001.800.872.2881; conectar a 877.767.2253. Steel Frame built to last. Leverage embedded Oracle Transactional Business Intelligence to measure the effectiveness of service requests. Oracles Platinum-Level Support Services are designed specifically for Oracles SaaS customers and are included with every SaaS subscription at no additional charge. 262 0 obj <> endobj 304 0 obj <>/Filter/FlateDecode/ID[<300567D64276FC47AC3462E3E4475293><168F1BF5D42E481FAA884E64A77BD5DB>]/Index[262 63]/Info 261 0 R/Length 170/Prev 276529/Root 263 0 R/Size 325/Type/XRef/W[1 3 1]>>stream Which is why Oracle SaaS Support Services engineers work with your team throughout implementation and stabilization. It was designed to empower professionals across the globe to begin cultivating valuable IT skills. ". Ask We are with you throughout your journey, with the insight to drive the right actions, and the tools to help you maximize effectiveness. Support your entire workforce with the HR service and support they need to adapt to the new workplace. Oracle HR Help Desk is a scalable and unified service request management solution that makes it easy for employees to find answers without the risk of sensitive data getting into the wrong hands. Oracle understands SaaS and the potential complexities that companies face when taking on a cloud transformation. Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Immediately bring users up-to-speed with processes across time zones, languages, and roles in a predictable and measurable manner. Information Technology. Are you a member of the media? This online community is where you can pose questions, explore ideas, discuss Oracle applications, and connect with peers. Last Updated: 2021-10-15 00:56:40 Sign up the more likely we are going to run into techy-glitches. Online applications are stored on a secure site. Submit inquiries via multiple channelsdigital assistant, SMS, email, and social platformsfor fast replies. 125 N. Main St. Room #438. Were sorry. 2 1. Education is key to your cloud success. Check the spelling of your keyword search. Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. 100mm Gas lift, 320mm Nylon base and 50mm castors. 1681 - To Learn More, visit Title IX and Sexual Misconduct. For more information about Oracle (NYSE:ORCL), visit oracle.com. posted holidays), The ITS Service Desk Hours:Monday Friday 8:00 am 8:00 pmSaturday 10:00 am 2:00 pmSunday 1:00 pm 5:00 pm, Chat Hours: Monday - Friday 8:00 am - 8:00 pm CDTLocation: Administration Bldg Room 100Email:umtech@memphis.edu. content, and applications. People to Cover . Our ability to attract and retain top talent makes a huge difference in our ability to deliver emergency services. Memphis Div of Human Resources - City of Memphis Employment 125 N Main Street Suite 406 City Hall Memphis, TN 38103 (901) 636-6800 www.memphistn.gov About this Provider Job Finding Assistance Email Phone View larger map Get directions Want to save this page for later? Note:If you have recently changed your password, forget and re-add all UoM wireless networks Customers who have purchased our Oracle Service Cloud and field service products receive all of these Oracle Platinum-Level Support Services benefits delivered via the Oracle Service Cloud Support site. Check out ourOffice of Communications page, which is a one-stop shop for contacts and common questions. Take a walkthrough with one of our experts. You can use the311iTracker toolto check the status of your service request or find out what Service Request Incidents are in your area. Essentially, our HR team is taking care of the employees who take care of our citizens.. The ITS Service Desk Hours: Monday - Friday 8:00 am - 8:00 pm. ESSENTIAL JOB FUNCTIONS: Works under the general supervision of assigned supervisor/foreman in performing preventive maintenance and minor repairs on.. General Services. Check the spelling of your keyword search. We could not find a match for your search. Click Here for Instructions on How to Update your Mailing Address. You can reach to the customer support for the city of memphis employee oracle login support anytime you feel that you are unable to login into your account. Private-sector veteran, Alexandria Smith, was hired by Mayor Jim Strickland as the new chief HR officer to improve the morale of employees and enhance the delivery of services to more than 652,000 citizens. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Please enter your username and password Need help? 375.1323 Website: https://my.healthequity.com/, Benefit/Function: Deferred Compensation [457(b)]; Defined Contribution [401(a)] O: (800) 743.5274 / (901).864.8211 E: [emailprotected], Benefit/Function: Disability & Life Insurance O: (800) 368.1135 Claim Intake: (800) 378.2395, Benefit/Function: Medical, Dental & Vision Insurance O: (888) 796.0609 Website: https://www.bcbst.com/memphistn Benefit/Function: Healthcare O: (866) 926.9803 Website: https://www.bcbst.com/, Benefit/Function: Pharmacy O: (800) 282.2881 Website: http://www.expressscripts.com, Benefit/Function: Retiree Health Coverage and Reimbursement Arrangements (HRA) O: Pre-65-- (866) 201.0437 Website: https://marketplace.viabenefits.com/memphis/login Medicare Office: Pre-65-- (866) 201.0437, Benefit/Function: Voluntary Insurance O: (800) 325.4368 / (901) 507.8880 Website: https://www.coloniallife.com, Benefit/Function: Voluntary Insurance O: (901) 866.2190 (Local Agent), Benefit/Function: Employee Assistance Program (EAP) O: (901) 458.4000 / (800) 445.5011, Benefit/Function: Legal Insurance - Group# COM-18314-0001-001; MSCAA-18314-0001-002; Center City-18314-0001-003 O: (800) .819.6010 Website: https://www.araglegal.com/, Location: 1520 Union Ave, Memphis, TN 38104 O: (901) 725.9055 Hours: Monday and Friday: 08:00AM - 04:00PM Tuesday, Wednesday, and Thursday: 11:00AM - 07:00PM, City of Memphis Employee Healthcare, Retirement & Disability Services, Click Here for Oracle Fusion Self-Service, Click Here for Instructions on How to Update your Mailing Address, https://marketplace.viabenefits.com/memphis/login. All service requests during implementation will be directly routed to your implementation team within your chosen time zone. Oracles Platinum-Level Support Services provide enhanced support to help increase performanceat no extra cost. Facebook-f Twitter Linkedin-in. Leverage a solution that keeps highly sensitive employee data private and protected from outside threats. Log in to My Oracle Support to log your service requests and get help. Part of the Oracle ME employee experience platform. Talk to a team member. New. Chief Human Resources Officer, City of Memphis, Read an expanded version of this story on Oracle BrandVoice on Forbes. You must have an oracle.com account to sign in to My Oracle Support. Oracle's SaaS Support Services provide you with the tools you need for a successful cloud partnership. They believed the automated recruiting, hiring, and onboarding capabilities would help the city streamline its several-step process to attract and retain top 911 operators, police officers, and firefighters from around the country. Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. The City of Memphis ("City") seeks comprehensive proposals from the Service RequestsTo request help, submit aservice requestonline. Sign up to get your news from the source. Here, you can initialize your account. Licensed by the NFL. COVID-19 Updates. To request help, submit a service request online. Teams is the hub for group collaboration in Microsoft 365 that integrates people, Microsoft Teams is available to all faculty, staff and students. We could not find a match for your search. Why City of Memphis chose Oracle While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. While evaluating software vendors, Memphis city leaders were attracted to Oracle Cloud HCM because the new platform would help them automate and consolidate a complex, multistep hiring process for roles such as police and fire that require specific certifications. Oracle HCM CloudEmployee Experience Demo (8:48). Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. Leaving City of Memphis Employment. Optional: Page URL you were on when issue occurred . Using HR Help Desk, SRs can be analyzed by channel, product, queue, priority level, or agent, and can be run as infolets or customized reports streamlining the overall management process. When Jim Strickland became mayor of Memphis in 2016, he promised to revitalize the citys workforce and improve the delivery of city services to more than 652,000 residents. Start Enrollment. It increased employee engagement by 14 percentage points, as measured by an independent survey of employee opinions about city leadership, culture, and resources. Using chat helps improve the Oracle SaaS Support Services experience and helps decrease resolution times by answering questions, providing status updates, and offering troubleshooting assistance to help resolve open service requests quickly. x CMEM EMPLOYEE SELF-SERVICE. to receive the latest news, about Womens History Month 2023: Memphis Makes History With All-Female Senior Leadership Team, about EnerVision Assessment Report of MLGWs RFP for Power Supply, about STATEMENT FROM FIRE CHIEF GINA SWEAT, about Video footage of incident between Tyre Nichols and Memphis Police Department, about Memphis Convention Center Commission Regular meeting, Division of Housing & Community Development. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Benefit/Function: Employee and Retiree Benefits O: (901) 636.6800 Fax: (901) 636.8486 We suggest you try the following to help find what youre looking for: Oracle is dedicating significant resources to ensuring that youas the customer of a predecessor company that is merging with Oraclereceive special handling and extraordinary support during our transition of people, processes, tools, and company entities. Annual Salary By putting application paperwork online, city recruiters also could draw from anywhere in the country, rather than just locally. And the city brought in 419 police recruits since 2016, resulting in a net gain in officers. Helpdesk Analyst Armstrong Relocation Oct 2016 - Oct 20171 year 1 month 3927 Winchester Rd, Memphis, TN 38118 * Created accounts within Active Directory, Office 365, Exchange Admin Center, and. Use synonyms for the keyword you typed, for example, try "application" instead of "software. The city also has recruited 363 new firefighters. We've added a live chat channel, specialized implementation support teams, a more comprehensive service request dashboard, and proactive service request monitoringall focused on your personal cloud journey. See our page about Microsoft Teams for more information. The city also has recruited 363 new firefighters. Benefits 8 . (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). Dial the AT&T Direct Access Number + area code + phone number. Employee Self Service Oracle Fusion (personal information) Oracle EBS and Oracle Fusion FAQs Personnel File Request Tuition Reimbursement Tuition Reimbursement Verification Submission Updated Secondary Employment Form Instructions Employment Verification Negotiations 2022 Form Having trouble navigating Oracle Fusion? Maintenance and Skilled Labor. Death of an Employee/Retiree. Check the spelling of your keyword search. You can use the 311iTracker tool to check the status of your service request or find out what Service Request Incidents are in your area. Click on the . Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. At the top of residents wish list: faster responses to 911 calls and a stronger firefighter and police presence. Create a free account! 311, (901) 636-6500. Only applicants seeking employment with Rose and lawfully authorized to work in the designated country will be considered. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. University of Memphis. Provide a complete HR service delivery solution thats unified with HCM, removing the need for third-party integrations. Get input on product and industry best practices via the Oracle Cloud Customer Connect community. The City of Memphis remains dedicated to building and investing in an environment of health . Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. sharing, and communication all under one platform. Location: Administration Bldg Room 100. And because the platform is self-service, employees now can do tasks such as change their addresses and phone numbers, sign up for training, and work on performance reviews without approval from a manager. Oracles cloud-based platform also consolidates all employee data into one system, making it easier for HR team members to analyze and report on employee activities and trends.