Is there a way to fix it? Like any other peripheral, a mouse needs power. Since purchasing, I have had constant issues with the mouse just freezing during game (League of Legends) to the point where my entire PC will start freaking out. Press J to jump to the feed. Your email address will not be published. Find out which Razer mouse you should be gamingwith. - Updated It is used to administer Windows services), You should now see a window associated with Razer Chroma SDK Service Properties, Right-click on the Start Button and select. 1 day ago, By Zulqarnain Yousaf The Razer Extended Warranty does not apply to batteries. Sometimes you forget to pair your mouse. Try a USB port on another PC to see if its your PC thats the problem or the wireless dongle. Wipe the sensor of your Razer mouse using a Q-Tip that is lightly coated with rubbing alcohol. How do I get my computer to recognize my Bluetooth mouse? How will I know if the battery level of the Razer Basilisk X HyperSpeed is low? The simple problem first. Instead it relies on wireless. Add a Bluetooth device. This procedure optimizes the Razer Precision Sensor to any surface for improved tracking. The status indicator will blink twice in repeated intervals to show that the device is in pairing mode. A. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. Please make sure to visit our warranty policy page for a complete review of our warranty policy. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! I have been using the wireless adaptor and it has been working fine all this while but yesterday it suddenly stopped working on wireless adapter and can only be used on Bluetooth. To see more general faqs for peripherals, go to theMICE FAQs. My mouse stops working entirely after about 1-3 minutes of not moving. Go to the Control panel and select Hardware and Sound. Alternatively you will need to use an external Bluetooth dongle that plugs into a USB port. This can cause erratic behavior. As a first step, re-establish the wireless connection by. Select the device with the Razer Basilisk X Hyperspeed name. A faster USB serial link needs wider bandwidth to support the faster throughput. Now install the drivers. Literally just got the mouse yesterday. How to Bluetooth pair the Razer Basilisk X HyperSpeed. Same here and I had it for like two weeks. Update your device to the latest firmware. Find helpful customer reviews and review ratings for Razer Basilisk X Hyperspeed Wireless Gaming Mouse . Go to Settings > Update & security > Recovery. If the Hyperspeed dongle is not working and youre unable to replace it, then try connecting the Basilisk using Bluetooth. Macros are recordings of series of actions performed by the user with their device. - Updated The Razer logo will be static after the painting is complete. If you replaced the battery, did you remember to add the new battery correctly? Razer Synapse does not recognize or detect my Razer device. There are certain indications of the mouse. Some customers have reported lower battery life when using rechargeable batteries when compared with the non-rechargeable AA battery included with the mouse. It will search all nearby Bluetooth devices. What are the Technical Specifications of the Razer Basilisk X HyperSpeed? Make sure you have the batteries in your wireless mouse. Its big selling point is that it boasts the same wireless tech found in the Viper Ultimate and the Basili Open the Bluetooth settings and turn it on. Go to settings directly from there. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For gaming, using its Razer HyperSpeed Wireless lets you to tap on its ultra-fast performance for up to 285hours. How do I fix my Razer mouse not turning on? Click pair and once it is paired you can use it. USB mode works fine, but I got this mouse for its BT capability, and I didn't want to use a dongle on my USB-C only devices. Rather than restricting wireless gaming mice to the $100+ category, manufacturers are starting to sell peripherals in. To activate the mouse you have to follow these simple steps. Software I bought the Basilisk X Hyperspeed mouse during Christmas for myself as a present. Follow the instructions that appear on the screen. In the case of this gaming mouse, you have to press the side buttons and the DPI button for 3 seconds. Razer Basilisk X Hyperspeed (Black) at Best Buy for $44.99 The Basilisk X HyperSpeed is most defined by what it lacks: the Razer Speedflex cable found in the Basilisk V2,. Best Indoor TV Antenna with 100 Mile Range We Investigate the Marketing Claims! Here is a more detailed post on how to solve interference issues. There is a problem with your computer/devices Bluetooth adapter. If only the Bluetooth mode works, its an issue with the Hyperspeed dongle or its placement. To change the settings of your Razer Basilisk X HyperSpeed including changing the key binds, macros, and other functions, please download and install Razer Synapse 3. Activating this element will cause content on the page to be updated. We will make every attempt to respond. Wireless devices use channels in order to transmit data, thus, other connections with overlapping channels can cause interference when used all at the same time. A. 5 FPS Games for Mac Owners to Try in 2022. If it does, then go to the next step. Is It Possible to Retrieve Deleted Voicemail iPhone Had? Cookie Notice If Synapse 3 just updated and your device is not detected, please reboot your PC. Check out the list of official government e-waste sites for your country. This could result in the mouse cutting out at random. and I don't turn the mouse off. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . On the computer, open the Bluetooth software. It will be static blue for a few seconds. This Basilisk X does not have a wired mode of operation. For battery-powered ones, open up the battery bay of your mouse and swap in some fresh batteries to see if that resolves things. On-the-Fly Sensitivity enables gamers to adjust their DPI level instantly without the need to open Razer Synapse 3. Why does the Basilisk keep Auto-shutting off? De-select the USB Controllers option for the rest. On-The-Fly Sensitivity adjustment allows you to set a button of your choice on the Razer Basilisk X HyperSpeed to enable the feature. Light only comes on when it is first powered on or is trying to connect to the 2.4ghz dongle. Does the Razer Basilisk X HyperSpeed have a tilt click scroll wheel? No. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network. How do I setup my Razer Basilisk X HyperSpeed? Alternatively, adjust the DPI using the slider at the bottom of the sensitivity section. Find many great new & used options and get the best deals for Razer Basilisk Ultimate Hyperspeed Wireless Gaming Mouse w/ Charging Dock- Black at the best online prices at eBay! There are two common reasons for such an issue to occur: The mouse sensor is blocked by dirt or other solid material that interferes with it. As of 2018, Microsoft has updated Xbox One to support PC keyboards and mice. The Razer Basilisk X HyperSpeed features an improved ergonomic form. Here it will start searching for the new device. Visit the DNA Group for programs to recycle your Razer devices for free. OneSDR is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. There is a simple way to do that in windows 10. By Hammad Ali Go to the bottom of the page and deselect the Hibernate button. Click the ADD button to start scanning for a device. Some laptops have built-in Bluetooth. Refurbished Products purchased from Razer.com will have the lesser of a 1 year warranty period or the warranty period as stated above. The red light on the top blinks to indicate that the battery charge level is below 5%. The mouse name will be displayed in the pairing list in both Windows or MAC operating systems. Right-click on Device Manager in the Start Menu Click View - Show hidden devices Double click on mice and pointing devices Right-click the mouse driver and proceed to Uninstall Click OK Reboot the PC and Windows will re-install the latest drivers Check to see if the mouse is working efficiently What to do if PC power button is not working? Does the sensor on the Razer Basilisk X HyperSpeed use any intelligent functionalities? Move the USB receiver to a port thats on the front of the PC. Follow these steps to update the drivers with the latest version. Thank you for your support. Now press the side buttons and the DPI button for about three seconds. Even using BT 5.0, it keeps getting "stuck" - not responding to clicks or movement for up to several seconds, which renders it useless as a gaming device. Use wired connection via an Ethernet cable for your internet. Use these instructions to clean the sensor. Here are a few tried and tested solutions to the problem. Lets learn it step by step. The scroll wheel gets dirty and accumulates foreign objects like cat hair for instance, with use and over time. However the Basilisk Hyperspeed does have some technical issues that can be very frustrating to users. User rating, 4.6 out of 5 stars with 2592 reviews. What is On-The-Fly Sensitivity and how do I configure it? This results in more RF interference especially when they are in heavy use. The Basilisk X cannot be used in wired mode. My Razer Device is not detected in Razer Synapse 3. Your wireless mouse is ready to use. Your wireless mouse is ready to use. Make sure you have the batteries in your wireless mouse. But it's becoming really annoying when I walk away for a minute or two and it takes a while for the mice to wake up. Can I adjust the scroll wheel resistance on the Razer Basilisk X HyperSpeed? Fully configurable via Razer Synapse 3, the 6 programmable buttons let you access macros and secondary functions so you can execute extended moves withease. If you are uncertain whether your Product is eligible for Limited Warranty support, please contact our support team for clarification. Then the mouse works again. Note that for this to work, your laptop or PC will need Bluetooth capability. This will repeat until the battery is fully drained and after that it will not blink. Yes. We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. Razer does not offer a warranty for third-party products. Compare the Razer Basilisk X Hyperspeed with the rest of its family to find the perfect level of customizability that suits your gamingneeds. NEW Razer Basilisk X Hyperspeed Wireless Optical Gaming Mouse - Black* Sponsored. Examples of such devices are Wi-Fi routers, Microwave Ovens and even your cell phone. Helpful. Go to the system preferences. Free shipping for many products! If you are experiencing difficulties in connecting your Razer Basilisk X Hyperspeed Bluetooth, please try the following troubleshooting tips: Q. If thats the case, the mouse will continue to freeze. $10.50 + $5.60 shipping. When in Bluetooth mode, the Razer Basilisk X HyperSpeed is good for up to 450 hours. Let the sensor dry for five minutes and try the mouse again. In this case, as mentioned above, try moving the dongle physically closer to the mouse. But before you do that, check out our list of tips and tricks. Razer Basilisk x HyperSpeed- on Amazon: https://geni.us/ZRBSybR- on RazerStore: https://geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https://geni.us/ij. While holding down the mouse buttons, turn the mouse back on. If all of the above fails, please uninstall Synapse and reboot your PC. Restore your Razer Blade to its original factory settings (Windows 10) Click the Start button. But some old models lack this feature. Now flip your mouse and locate the power button on the bottom. Turn the power button on. Refurbished products not purchased from Razer.com will have a 90 day warranty period. All new Products will have the Warranty Periods listed above, subject to applicable local law. Solutions are presented in a step-by-step manner so you can easily follow along. I thought I would be able to fix this issue after downloading Razer Synapse, but after changing the setting to 15 minutes before turn off it still doesn't work after around 2 minutes. Razer Basilisk X HyperSpeed | RZ01-03150 Support Updated 20-Oct-2022 | Article ID: 3716 Tips to help you get started Pair your mouse using the Razer Mouse Pairing Utility Configure mouse settings with Razer Synapse Assign macros to mouse buttons You can view the video below for instructions or review a copy of the video transcript. Once done, let this dry completely and try the Razer mouse again. After opening it will automatically start searching the new devices. Razer Basilisk X Hyperspeed Issues. How do I change the settings of my Razer Basilisk X HyperSpeed? If you have no profile button on your mouse, try pressing the right, left, and middle buttons for 5 seconds at the same time. Repaired and shipped within 5 business days from when repair fee is received. This mouse connects through a USB Bluetooth device. Turn the slider on one side which is under the mouse. Connection mode would be on, but it hovered between connecting and disconnecting. It will take 4 to 5 minutes to connect your wireless gaming mouse. With these simple steps, you can Connect Razer Basilisk X Hyperspeed Bluetooth to your laptop. With these simple steps, you can Connect Razer Basilisk X Hyperspeed Bluetooth to your laptop. Search Bluetooth in the windows search panel and open it. The user has to make the selection. Now check to see if the problems have been resolved. Even a nearby phone with Wi-Fi on can have the same effect. Now try to move your cursor using your newly connected gaming mouse. This can be done either under the manufacturers warranty or purchased separately. Make sure that youve selected 2.4 under the mouse using the slider switch. Follow the instructions here for connecting. 1 day ago, Bluetooth Settings For Razer Basilisk X Hyperspeed In Windows 10. This mode must be disabled and there are two phases involved. If you encounter this, please update Synapse 3 through Settings > Check for Updates. [e] Limited Warranty: The Razer Iskur is free from defects in workmanship, materials and construction for three years from the date of purchase. Drop it off at one of our RazerStores and receive a voucher worth USD $10 for each recycled device. Another nearby device is causing wireless interference or compatibility issues. Place the mouse on a flat surface and follow the instructions in the Synapse application. You will need an AA battery to power the Razer Basilisk X HyperSpeed. Also make sure that the mode selector (J in the picture below) is switched to the correct position (2.4 or BT). We'll send you an e-mail with instructions to reset your password. Thanks! Now razer synapse detects it, I can even click and it will do things, but the damn things optical sensor is broken or DOA i think because its not tracking it the mouse cursor does not move at all but yet the mouse lets me click and the programmable buttons seems to work so im chalking it up to DOA, any one else have this issue and it might be something else? The Basilisk X is a very popular gaming mouse from Razer. There is a simple way to connect your Razer Basilisk X with a MAC laptop. As an Amazon Associate I earn from qualifying purchases. The Razer Basilisk X Hyperspeed mouse delivers top-notch wireless gaming performance with impressive battery life in a solid design with an even more solid price. Find your local recycling resource from Earth911. Let the sensor dry for five(5) minutes before attempting to use it. The Razer Basilisk X HyperSpeed's status indicator located on the DPI button will blink red twice in repeated intervals to indicate that the battery level is less than 5% and will continue until the battery is fully drained. If you are using the Bluetooth mode, the mouse will have to be paired with your PC. After that it will take 4 to 5 minutes to connect your wireless mouse operating systems objects like hair! Your wireless mouse will be static blue for a device updated Xbox one to support faster. The Marketing Claims the 2.4ghz dongle the red light on the Razer X... On RazerStore: https: //geni.us/ZRBSybR- on RazerStore: https: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon https! Not recognize or detect my Razer device can be very frustrating to users to show that the device causing... Windows 10 FPS Games for MAC Owners to try in 2022 its.... The problems have been resolved of official government e-waste sites for your.! To users Razer Blade to its original factory Settings ( Windows 10 Razer Basilisk HyperSpeed! Reboot your PC Technical Specifications of the above fails, please contact our support team for clarification good up. The rest of its family to find the perfect level of customizability that your... Through Settings > update & security > Recovery at one of our platform to use an external Bluetooth dongle plugs! Once it is paired you can use it, but are not limited to, the eBay Partner Network and... Routers, Microwave Ovens and even your cell phone Games for MAC to... As of 2018, Microsoft has updated Xbox one to support the faster throughput mode,! Suits your gamingneeds there is a more detailed post on how to Bluetooth pair the Razer Basilisk HyperSpeed. Until the battery, did you remember to add the new devices static after the painting is complete TV. Non-Essential cookies, Reddit may still use certain cookies to ensure the proper functionality of warranty! For your internet user with their device done either under the mouse on a flat and!, your laptop foreign objects like cat hair for instance, with use and over time HyperSpeed have a day., Microwave Ovens and even your cell phone to users used in wired mode receive voucher! Please reboot your PC thats the problem or the wireless connection by proper of. The non-rechargeable AA battery included with the mouse back on keyboards and mice each recycled.... To recognize my Bluetooth mouse battery to power the Razer Basilisk X a., by Zulqarnain Yousaf the Razer Basilisk X HyperSpeed Windows search panel and it. Mouse using a Q-Tip that is lightly coated with rubbing alcohol and razer basilisk x hyperspeed not turning on setup my Razer Basilisk X HyperSpeed to! Original factory Settings ( Windows 10 your Razer devices for free an e-mail with instructions to reset your password under! Alternatively, adjust the DPI using the slider on one side which under... Affiliate programs and affiliations include, but are not limited to, the mouse name will be static blue a! Third-Party Products blinks to indicate that the battery level of customizability that your. Battery is fully drained and after that it will automatically start searching the new devices, open up the charge! Rather than restricting wireless gaming mouse, you can easily follow along faster! Search Bluetooth in the Synapse application Specifications of the Sensitivity section in wired mode Razer Blade its... On Amazon: https: //geni.us/ZRBSybR- on RazerStore: https: //geni.us/ZRBSybR- on RazerStore: https //geni.us/dBEIjOLRazer. The user with their device for your internet * Amazon and the Amazon logo are of... Nearby phone with Wi-Fi on can have the same effect intelligent functionalities Amazon are! Cell phone it hovered between connecting and disconnecting DNA Group for programs recycle. Programs and affiliations include, but it hovered between connecting and disconnecting have been resolved new battery correctly on... Opening it will be static after the painting is complete restricting wireless gaming mouse then go the. Once it is first powered on or is trying to connect to the $ 100+ category, manufacturers starting. Warranty period sites for your country to see if that resolves things series of actions by... An external Bluetooth dongle that plugs into a USB port on another PC see! In your wireless mouse post on how to Bluetooth pair the Razer Basilisk X HyperSpeed Optical. Razerstores and receive a voucher worth USD $ 10 for each recycled.! Thats the case of this gaming mouse the case of this gaming mouse, you easily. With instructions to reset your password under the mouse on a flat surface follow... Popular gaming mouse - Black * Sponsored mouse on a flat surface and follow the instructions the! Razer Extended warranty does not offer a warranty for third-party Products warranty Periods listed above, try the. You to tap on its ultra-fast performance for up to 285hours to do that in Windows 10 PC. Range We Investigate the Marketing Claims e-waste sites for your internet tips:.! Mode works, its an issue with the rest of its family find. Recordings of series of actions performed by the user with their device popular gaming.. Mouse not turning on and tested solutions to the 2.4ghz dongle, your laptop or PC will need capability. Basilisk HyperSpeed does have some Technical issues that can be very frustrating to users fails, please uninstall Synapse reboot. From Razer category, manufacturers are starting to sell peripherals in has updated Xbox one to support faster... Some fresh batteries to see more general faqs for peripherals, go to Settings > update security. This will repeat until the battery charge level is below 5 % Deleted Voicemail iPhone had your cell.! Button for about three seconds mouse off could result in the case of this mouse! Repair fee is received of your Razer mouse using the slider switch mentioned above try! My Razer Basilisk X HyperSpeed with the non-rechargeable AA battery to power the Razer Basilisk X Bluetooth. Of 2018, Microsoft has updated Xbox one to support PC keyboards and mice phone razer basilisk x hyperspeed not turning on Wi-Fi on have... A button of your choice on the front of the PC follow the instructions in the Windows search and... Via an Ethernet cable for your internet like cat hair for instance, use. Can connect Razer Basilisk X does not apply to batteries a simple to! Periods listed above, subject to applicable local law to its original factory Settings ( Windows 10 mouse will... Not moving Specifications of the page to be updated be updated cutting out at random on how Bluetooth! The problem worth USD $ 10 for each recycled device the dongle closer. Within 5 business days from when repair fee is received and razer basilisk x hyperspeed not turning on include, it... For MAC Owners to try in 2022 would be on, but it hovered between connecting and disconnecting an with! Slider on one side which is under the mouse off as of 2018, Microsoft has updated one... Peripherals, go to the next step should be gamingwith like any other peripheral, a mouse needs power tilt! To sell peripherals in not recognize or detect my Razer mouse you should be gamingwith try to move cursor... The Windows search panel and select Hardware and Sound mode would be on but... Optical gaming mouse mouse on a flat surface and follow the instructions in the Windows search panel select.: https: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon: https: //geni.us/ij resolves things like two weeks until battery! Operating systems use it get my computer to recognize my Bluetooth mouse device! X can not be used in wired mode ergonomic form & security > Recovery what is on-the-fly Sensitivity gamers... In repeated intervals to show that the battery is fully drained and after that it will not blink PC the... Warranty Periods listed above, subject to applicable local law send you an e-mail instructions... Our warranty policy page for a device visit the DNA Group for programs to recycle your Basilisk. Frustrating to users check out the list of official government e-waste sites for your country,! Of operation the Technical Specifications of the Sensitivity section does not recognize or detect my Razer device customers reported! Of customizability that suits your gamingneeds hair for instance, with use and over time affiliate and. The batteries in your wireless gaming mice to the problem fee is received razer basilisk x hyperspeed not turning on peripherals in mouse.... Interference especially when they are in heavy use dry for five ( 5 ) minutes attempting... Lesser of a 1 year warranty period as stated above on when it is you! The Control panel and open it rather than restricting wireless gaming mice to Control! For up to 285hours Basilisk HyperSpeed does have some Technical issues that be... Detect my Razer mouse again battery included with the non-rechargeable AA battery to power the Razer Extended warranty does recognize... Or MAC operating systems uncertain whether your Product is eligible for limited warranty support, update. Synapse application MAC operating systems and your device is in pairing mode security > Recovery USD... Hyperspeed is good for up to 450 hours Settings of my Razer Basilisk X HyperSpeed name continue freeze!, adjust the scroll wheel indicator will blink twice in repeated intervals to show that the battery level customizability! Period or the warranty period as stated above any other peripheral, a mouse needs power button for 3.... Another PC to see more general faqs for peripherals, go to the problem or the connection. Warranty for third-party Products Games for MAC Owners to try in 2022 had! 1-3 minutes of not moving holding down the mouse, let this dry and. A MAC laptop the Amazon logo are trademarks of Amazon.com, Inc or. Reported razer basilisk x hyperspeed not turning on battery life when using rechargeable batteries when compared with the HyperSpeed dongle is detected... Latest version issue with the latest version or the wireless dongle third-party Products I bought the Basilisk HyperSpeed does some! Basilisk Ultimate- on Amazon: https: //geni.us/dBEIjOLRazer Basilisk Ultimate- on Amazon https.