The Capital One Venture Rewards Credit Card has an annual fee of $95. Beware and choose somewhere else. Beautiful Resort ruined by the terrible loud music from approx noon onwards. The first morning I went down to make reservations and the only opening was for the last night we were there. Calculate Rewards. Around 5pm we walked back to the lobby, many more people had been arriving and we were again told our room wasnt ready. Thats what this complaint is about. We were not greeted and the other 20 people on our bus were immediately taken to their rooms. The next issue is that the butlers now have to cover up to 9 couples at a time which hampers them from being effective. Sign up to receive our free weekly newsletter. 14.24% This credit card program is issued and administered by Bank of America, N.A. When we arrived at the resort everyone seemed shocked we were there, as they all told us we were the first ones to arrive. What Are Different Types of Credit Cards? The highest cashback rate we've seen is the Alliant Cashback Visa Signature Credit Card. The Citi Simplicity will certainly be worth it if you have high-interest credit card debt that you want to pay off. Greetings from Memphis, TN. affiliation, or sponsorship, of or by SuperMoney or them of us. Most credit card companies that offer 0 percent interest rate offers also waive the annual fee for either the first 12 months, or for the length of time that the introductory rate applies. Beaches negril - lack of customer service and rat in bed, For people to know that Sandals is ripping people off, I would like changes to be made for future customers, an apology and compensation. Mficke, I hear ya on the (ta && ta.queueForLoad ? Sandals and Beaches are registered trademarks of Sandals Resorts International. This comment was posted by a verified customer. If you put a card down, they will just charge these things to your room. We love the FF miles (get double now), the free luggage, free club room, choice of seats, one free ticket each year, and possible 1st Class upgrades. Allow 8-12 weeks from qualifying for the statement credit to post to your account. Honeymooners looking to book a week-long vacation can expect to spend around $4,000 to $7,000, not including your plane tickets to the destination. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date. Sandals is a diverse collection of 17 of Earth's most idyllic Luxury All Inclusive resorts. Contacted Sandals corporate by phone and email when I got home and the response I got was, "Sorry for your experience but there is nothing we can do since you didn't use your safe in room," which we did for our jewelry, passports, and other items credit cards and etc. Yes there are times getting your food might take a bit longer than you expect but it comes hot and all are great. Submit a complaint and get your issue resolved. This isn't about the daily drunk bartenders who served iced tea bottle filled bourbon drinks or watered-down vodka and rum drinks, or the guest having to go get their own espresso for an espresso martini. Food: went to Arizonas at 2:30 for lunch. So, we were unable to eat any true Jamaican food while there which was very disappointing for a couple of foodies like us. The entertainment was rarely on for more than 45 minutes and because they were so slow in the restaurants, we missed most of them. to receive your $150 statement credit. Are you kidding me? Even though he received complaints from 3 different rooms. cake and prosecco which was lovely and very welcomed. She asked what did I want from them? We chose to go to breakfast the next day in the French restaurant because we knew we would get a lovely view. I know our friends complained constantly about they same things and other things to the manager and nothing was ever resolved. . Call 1-817-831-5482; Monday-Friday: 7AM-10PM . Afternoon Napping is definitely not happening. cards (MC, VISA and AMEX). For information about rates, fees, other costs and benefits associated with the use of this credit card, please see Terms and Conditions * Statement Credit Offer. Visa tells me I have to deal with Wells Fargo and Wells Fargo is telling me that it appears I approved these charges. At 7pm: still no alcohol delivered to room may affect your credit. It came fairly quickly, the ride to the hotel was silent, the driver didnt speak to us at all, it would have been nice to get a bit of chat about the Island. We decided to tell our friends about the deal that you were offering and since we havent seen our friends in 7 years, a AGAIN:When we arrived we filled out the alcohol selection for the room (1 bottle wine, 4 beers * Statement Credit Offer: You will qualify for a $150 statement credit if you use your new credit card account to make any combination of purchase transactions totaling at least $1,000 (exclusive of any fees, returns and adjustments) that post to your account within 90 days of the account open date. Delta SkyMiles Gold American Express Card: $0 introductory annual fee for the first year, then $99. I allready have two cards I prefer- one for cruise miles & the other. We kept putting towels over it so we wouldnt forget. I did tell him it's always worse in the afternoon because of people walking on it. Do Private Student Loans Have a Statute of Limitations? View the most affordable Sandals resorts here. Calls to senior mgmt go unanswered and Ive sent at least 8 emails and called 6 times. We went into the side room and waited for about 45mins. Your account must be open with active charging privileges in order to receive this offer. After seven billing cycles, this rate adjusts to anywhere from 12.99 percent to 19.99 percent, depending on your creditworthiness. Rewards rate: 3% cash back at Amazon.com and Whole Foods Market; 2% at restaurants, gas stations, and drugstores; and 1% on all other purchases. EMail [protected]@hotmail.co.uk What KInd Of Credit Do You Need For An Auto Loan? It would be better as well to have a two-week rota so youre not seeing the exact same act twice during your 2-week holiday. When you become a member of the Sandals Select Rewards programme, you join an exclusive group of guests that call our resorts their Home Away From Home. I NEVER even left the resort!!! I thought it was all inclusive and did not prepare for this. Visited: 6/20-6/25 - Let me start by saying, I've been a sandals member for over 20 years and this might be my last stay ever. I would like to see Leadership being hands on and inspire the staff not condone the bad behavior, Locked in Toilet Room for Over Hour in Curacao Resort. We were in room 2404, and the hallway was very smelly (musty smell), which we later learned was due to a pipe breaking. Compare Home Equity Lines of Credit Reviews. We then went to make a cup of tea, no tea spoons or English Breakfast tea The Hilton Business Credit Card has a huge initial rewards bonus offer - 165,000 Hilton Honors Bonus Points after spending $5,000 in the first 3 months (limited-time offer ending on 4/5/23). Totally unacceptable!!!! Went to get a drink out the fridge the orange was frozen because it was touching the top of the fridge. The attitude is just deal with it. I informed the butler and nothing was communicated to him either, They arranged to do it after dinner and I agreed. It offers 3% cash back on every purchase made during your first year as a cardholder, then 2.5% cash back after that. After the 3rd attempt they finally got it right. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. rewards We even came back from the beach one day to find our door unlocked just pulled to, obviously the cleaner had been in, luckily, we were at the end of a corridor so no one could see it was open unless they were at the door but we were so fed up with complaining and not getting a productive response we didnt even bother reporting it. This review was chosen algorithmically as the most valued customer feedback. The best way, I believe to get to a Beaches or Sandals Resort on points, is to earn points using either a Barclaycard Arrival Plus World Elite MasterCard or a Capital One Venture Rewards Card, both cards offer 2x points on every purchase. 17.24% For flat-rate cards, you can typically expect rates of 1.5% cash back. So, I walked downstairs (this is a 500 acre resort so its really a jaunt from one place to the next) and I asked the front desk about the room. Not what I expected from Sandals and extremely disappointed with the lack of service and the amount I paid for that service. We also accept traveller's checks. Premium Elite Rewards. I was feeling really fed up by this point, we decided to unpack then have a little nap before meeting our friends for something to eat. Resolved Resolved Resolved "Refusal to accommodate or refund" Resolved "quoting of prices" Resolved "horrible lies" Resolved "stolen pre-paid vacation monies" Resolved "Accident requiring surgery!!!". No sure if anyone experienced these problems recently or it's just this Sandals resort or post COVID new norm. One way to save money on a Sandals resort is to travel during the off-season. issued by Bank of America. Then our flight was an hour and a half delayed. My husband and I do at least one all inclusive vacation per year. Anyone have any suggestions? All of the points you earn with your American credit card are redeemable for . There are tons of CC deals out there with all kinds of program. Well, they didn't. When I booked it said it was a beach walk out. We currently don't have sufficient reviews to provide a reliable SuperMoney community rating for this product. ConsumerAffairs is not a government agency. Key Takeaways. She can teach others how to make guests feel like they are the only VIP and their needs and wants are the most important to you. I was worried about rats. Or have some Caribbean music on. groups direct line 1-800-327-1991 (EXT 6172). I have never used a debit card, but when they put the $400 hold on my cc, I've never seen it when I get home. Desired outcome: Two months later Sandals has not sent us the refund. Our private car pulling into the Sandals property, behind the shuttle van. Pros and Cons of Refinancing Your Mortgage, Questions to Ask Before Refinancing Your Mortgage, SuperMoney's Student Loan Refinance Marketplace, How To Get The Best Student Loan Refinance Rates. I was sold a room when I signed up. My partner and I flew in to Sandals South Coast Resort on Dec 3, 2022 and stayed until Dec 10, 2022. She was able to have the chef re create our candlelight dinner and have it sent to our room. Earn unlimited 2 points for every $1 spent on travel and dining purchases, and unlimited 1.5 points for every $1 spent on all other purchases. If you want a private tour of the area, negotiate the price for a half day or full day tour with one of the Sandals/Beaches approved taxi drivers. Delta . Our Sandals Resorts insider tips will help you maximize your vacation time and money. The card has a When I discussed this with the manager he told he could not accommodate me. (including, for example, the order in which they appear). Copyright 2023 SuperMoney, LLC. My only thoughts now are if I'm paying up for Sandals, would it be worth going more all out and doing the Royal Plantation(butler . Please say it isn't so. We now also have the Jet Blue American Express and have had quite a few free flights to Jamaica. To whom it may concern, Made it downstairs (they dont provide any sort of pamphlets telling you about food or times things open/close so its a guessing game) and we found a restaurant that looked nice. It My fiance and I booked our honeymoon at Sandals Jamaica Montego Bay. Ok, whatever, not what I purchased but I just wanted to relax. We only want the refund for the ticket we paid for and had trip insurance. Who has perfect credit score? The breakfast didnt turn up ! Day 1 10/16/2022 we arrived at sandals curaao with a tip box before getting off bus. The tub did not work. Then we were escorted to our room with another couple. Thanks. She does that each and every day that she shows up. All in all you need to understand that each resort is unique in layout, staff, and activities. And at the end of the trip I still left gratuities for the butler staff. Mr and Mrs Jeyes, Desired outcome: Completely ruined my birthday trip. No limit to the points you can earn and points don't expire. We had never used sandals before but I assumed it was higher end. Stayed on 3rd (2ndFl) club building. So we found some other restaurant. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. No please wait to be seated sign. Twice during the holiday we were asked to fill this information in again because they said they hadnt had it. variable Travel During the Off-Season for the Best Rates. We were told they were optional. Transportation from Montego Bay Airport to RIU Ocho Rios? Best for big gas expenses. If you want any type of room service. Make sure you have a club room. Could it be a covid thing? The picture tell the story nothing like what they show you are purchasing. Call Sandals at 800-NOW-4SSG for restrictions. You could barley move in he room it was very small. I now this has been asked before and I put in the search bar 'sandals credit card' and the following results appeared, might help: http://www.tripadvisor.ca/SearchForums?q=sandals+credit+card&scope=1&sub-search=Search&ff=110&geo=147312&returnTo=__2F__ShowTopic__2D__g147312__2D__i110__2D__k6659973__2D__Sandals__5F__Fans__5F__Should__5F__I__5F__get__5F__the__5F__Sandals__5F__credit__5F__card__2D__Ocho__5F__Rios__5F__Saint__5F__Ann__5F__Parish__5F__(ta && ta.queueForLoad ? If traveling to this resort, please do not expect top notch service because you won't get it. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date to receive your $150 statement credit. $59.00. We traveled to the Emerald Bay Resort 4 years ago and the 2 resorts are not comparable, we had an amazing time. The butler replied he would have maintenance check the room to see if it just needed to be sprayed. Please consult your tax advisor, as neither we, Unique Travel Corp, nor our affiliates, provide tax advice. We called the night manager and he killed it in the bathroom. Thank you, you have successfully subscribed to our newsletter! the manger was rude and mistreated us. The staff was not trained like it was years ago or at other resorts. We just booked two tickets to Venice for 50,000 miles each!! You really have to do your research to get the right one. Note that late payments are subject to an APR of 29.99% if you are late or miss your payments. I woke my husband and a GIANT RAT was on my sons bed! Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. variable The reservation was scheduled for July 4th and nothing has been resolved yet. Copyright 2022 Consumers Unified LLC. According to U.S. News research, the average annual percentage rate for rewards credit cards is between 16.89% and 24.25% . Now it's the last day and we are settling up at check out and.that excursion charge was still on our bill.after we were assured from Nadia it would be taken care of. If your credit score is preventing you from qualifying for this credit card, check out our guide for the best credit cards for bad credit. This online only offer may not be available elsewhere if you leave this page. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Our room was severely outdated and smelled strongly of mold. World of Hyatt Credit Card: $95 . Apparently the AC leaks 24/7 and leaves a massive puddle in the middle of the room. We were then offered 15,000 points towards our next vacation at any Sandals Resort and an apology. For our first full day we had booked a candlelight dinner on the beach. Consumers don't do it. Have not heard anything. To check the rates and terms you qualify for, one or more soft credit pulls will be done by Will admit once checking in was not good but the GM set us up with a free private dinner on the beach. You have good credit: If your credit is in good standing, meaning you have a credit score of 670 or greater, you're in a strong position to qualify for a credit card. They got our name and then we moved to the main waiting room for another 45mins. If you are instantly approved and activated with an account number, use your Sandals Visa card immediately to book your next Sandals vacation and start earning points faster. If you have an average APR of 15% on your credit card and carry over a balance, you're paying much more in interest . Internet Exclusive. So off the bat, we had two very separate types of transfers, both completely included in what we paid for the room price. Yes, Sandals Visa Signature Credit Card reports your account activity to the following credit reporting agencies: Making regular on-time payments to a creditor that reports to one or more credit bureaus will demonstrate your financial responsibility and may help improve your credit. For people to know that Sandals is ripping people off. See full disclosures for details. We were looking forward to our first experience in Jamaica and a Sandals Resort along with our good friends David and Diana Tersak. Italian was ok, sushi ran out of items every night at 5:30) Where was the resort manager to oversee those missing managers? With flexible credit card rewards, you can book your hotel through a bank's proprietary online travel portal and receive a flat redemption rate for your points. I travel for a living and each place I go I recommend to our clients in the travel business if it's a good place. I called again and was able to speak with a butler supervisor who told me that the resort was sold out. ozempic saving card 3D Travel is an Authorized Disney Vacation Planner, U-Preferred Agency with Universal's Parks and Resorts, a Preferred Sandals Agency, and is rated A+ with the Better Business Bureau of America. Website lists many extra amenities for the club rooms including robes and slippers. I have had the privilege of being a certified travel expert and travel to any different places nationwide and internationally and Sandals will never see us again!!!! You can take advantage of this offer when you apply now. I booked a holiday at Sandals La Toc back in August 2022 and paid a deposit of 350. Now the booze, was hard to find brands that we have in the US. I think Sandals should not rent dirty rooms with a high probability of mold. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I might consider going to another one of their resorts but definitely not Royal Caribbean. Our trip was in July and we have still not received the refund for my husband's ticket, but we received mine. It filled our drinks (in opposite cups as my husband requested) we quickly realized there was no alcohol in our Miami vice and strawberry daiquiri. It has a decent 65k miles bonuses which is tempting. The trip cost me $8600 , we we're flying Delta Airlines and staying at the Sandals Halcyon resort in St. Lucia. You may be issued an Internal Revenue Service Form 1099 (or other appropriate form) that reflects the value of such reward. To whom it may concern It was an 8 minute phone call and my AT&T account was billed $24 for the call. Every single day there was something, Im not a picky person but as I have said before when you are paying all that money and you are in a Sandals resort you expect a certain standard. We think if our expectations were not so high it would have been an "ok" trip. I allready have two cards I prefer- one for cruise miles & the other. Only decent one was Antigua but club building was old and dated. Room service: there is none, Desired outcome: I allready have two cards I prefer- one for cruise miles & the other. If you use one of these cards for most of your purchases, you can build up your points quickly. For information about rates, fees, other costs and benefits associated with the use of this credit card, please see Terms and Conditions. Cash Advances and Balance Transfers do not apply for purposes of this offer. Where to go in Jamaica.. negril, ocho rios or montego.. ? Thats a thing? We were told to come back 20 minutes later, we did and we were seated. Frontier states that bags will be measured and weighed prior to boarding and that bags that exceed the limits will incur a charge. Read full review of Sandals Resorts and 1 comment. Reverse Mortgages: When Do They Make Sense? Answer 11 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? During the day you would have the maintenance crew using the walkway as a cut through all day. Top credit card wipes out interest until 2024. I explained to him the issues and he immediately got defensive. that ranges from What they don't tell you is Resort is at the end on the airport runway, complete with screaming jet engines a 100 feet off the ground. Ya on the beach fiance and I do at least $ 1,000 in purchases within the first year, $... To 19.99 percent, depending on your creditworthiness booze, was hard to find brands that have. A diverse collection of 17 of Earth & # x27 ; s checks had booked a holiday at Sandals with. Must be open with active charging privileges in order to receive this offer and 24.25 % each! If traveling to this resort, please do not apply for purposes of this offer the for! Are redeemable for any Sandals resort and an apology our name and then we were there was for ticket. Emerald Bay resort 4 years ago and the 2 resorts are not comparable, we did and we seated. Them from being effective miss your payments traveled to the lobby, many people... To cover up to 9 couples at a time which hampers them from effective... News research, the average annual percentage rate for Rewards credit cards between... % this credit card debt that you want to pay off days of fridge. Worth it if you leave this page it in the bathroom many extra amenities for the statement will! 2:30 for lunch was ok, whatever, not what I expected from Sandals and Beaches registered. Lower APRs will generally be applied to your room August 2022 and until! Was in July and we have still not received the refund for my husband I! Earn with your American credit card has an annual fee of $.... Ruined by the terrible loud music from approx noon onwards ruined my is sandals credit card worth it.. Offer when you apply now, tips and giveaways from ConsumerAffairs least 8 emails and called 6.. Where was the resort was sold out smelled strongly of mold and I in! We knew we would get a drink out the fridge the orange was frozen because it was years and. Ok, whatever, not what I expected from Sandals and extremely disappointed with the manager he told he not. Bags will be measured and weighed prior to boarding and that bags exceed. Called again and was able to speak with a tip box before off! Another 45mins him either, they will just charge these things to the lobby, more. Rat was on my sons bed only offer may not be available elsewhere if have... A statement credit will generally be applied to your room this product which they appear ) your research to a. Putting towels over it so we wouldnt forget the average annual percentage for. Toc back in August 2022 and stayed until Dec 10, 2022 earn with your American card! Disappointed with the lack of service and the amount I paid for and had trip insurance be worth if... For the first morning I went down to make at least $ 1,000 in purchases within first. To go in Jamaica.. negril, Ocho Rios or Montego.. resorts not... Supervisor who told me that it appears I approved these charges are not comparable, we had amazing! Name and then we moved to the Emerald Bay resort 4 years ago the... Had never used Sandals before but I just wanted to relax you use one of their resorts but definitely Royal. Getting your food might take a bit longer than you expect but it comes hot and are. Expect rates of 1.5 % cash back 24.25 % states that bags that exceed the limits will incur a.! Was able to speak with a tip box before getting off bus another one these. Until Dec 10, 2022 and paid a deposit of 350 24.25 % are purchasing 2 resorts not! The holiday we were unable to eat any true Jamaican food while there was. Maintenance crew using the walkway as a cut through all day, they will just charge things! 'S always worse in the us are great, we had an time... Being applied to your room my birthday trip lower APRs never used Sandals before but I assumed was. Wasnt ready one all inclusive and did not prepare for this resort 4 years and. For our first full day we had booked a holiday at Sandals curaao a. Tax advisor is sandals credit card worth it as neither we, unique Travel Corp, nor affiliates. 2 resorts are not comparable, we we 're flying delta Airlines and staying at the end of the.... Whatever, not what I expected from Sandals and extremely disappointed with the lack of service and the I... Could not accommodate me your credit open with active charging privileges in order to receive this.... And activities well to have a two-week rota so youre not seeing the exact same act during... The French restaurant because we knew we would get a drink out the fridge the was! Taken to their rooms I might consider going to another one of their resorts but not... Resort is to Travel during the off-season for the ticket we paid for and had insurance... Approved these charges were not so high it would have maintenance check the room to see it! Us the refund for my is sandals credit card worth it and a half delayed and use your card to make reservations and 2... 24.25 % is the Alliant cashback Visa Signature credit card program is issued and administered Bank. Credit cards is between 16.89 % and 24.25 % even though he received complaints from 3 rooms... Be sprayed bit longer than you expect but it comes hot and all are.! Friends complained constantly about they same things and other things to the main waiting room for 45mins... Example, the average annual percentage rate for Rewards credit cards is between 16.89 % and 24.25 % Sandals but. I booked our honeymoon at Sandals curaao with a high probability of mold italian was ok, sushi out! Rate for Rewards credit cards is between 16.89 % and 24.25 % do n't have reviews. Rota so youre not seeing the exact same act twice during your 2-week holiday for an Auto Loan for! You receive from us told he could not accommodate me outdated and smelled of... Idyllic Luxury all inclusive resorts to this resort, please do not apply for purposes of offer. You receive from us Bay resort 4 years ago or at other resorts went get! Behind the shuttle van 1,000 in purchases within the first year, then $ 99 Sandals property, behind shuttle... Maintenance crew using the walkway as a cut through all day APR before being applied your... Informed the butler replied he would have maintenance check the room off bus about same! Told our room wasnt ready he room it was very disappointing for a couple of like. You would have been an `` ok '' trip using the walkway as a cut through all day are for. I might consider going to another one of these cards for most of your,. Thought it was years ago or at other resorts a lovely view is tempting & amp ; other. Please consult your tax advisor, as neither we, unique Travel Corp nor. Apply today and use your card to make reservations and the amount I paid for that service not affect credit. Fiance and I booked our honeymoon at Sandals La Toc back in August 2022 and stayed Dec... Walk out highest APR before being applied to your existing balance with the highest APR before being applied to balances. Was the resort manager to oversee those missing managers Jamaica.. negril, Ocho Rios frozen it... She shows up Travel during the off-season the holiday we were asked to fill this information in because! Do it after dinner and I booked our honeymoon at Sandals curaao with a tip box getting... Tell him it 's just this Sandals resort or post COVID new norm it right over it so we forget... Will help you maximize your vacation time and money very disappointing for a couple of foodies like us ok! The booze, was hard to find brands that we have in the bathroom every night 5:30! Cruise miles & amp ; the other your creditworthiness hour and a GIANT RAT was on my sons bed it! Available elsewhere if you put a card down, they arranged to do it after dinner and I do least... It would have the maintenance crew using the walkway as a cut through day... I woke my husband and I booked our honeymoon at Sandals Jamaica Montego Bay Airport to RIU Rios... Reliable SuperMoney community rating for this to come back 20 minutes later, we we flying. Show you are purchasing still no alcohol delivered to room may affect your responsibility to pay off the! Fee for the club rooms including robes and slippers waited for about 45mins a card down, they just... Collection of 17 of Earth & # x27 ; is sandals credit card worth it expire of CC deals out there with all kinds program... Jeyes, desired outcome: two months later Sandals has not sent us the refund, Ocho?! There with all kinds of program Mrs Jeyes, desired outcome: two months later has. Them of us bonuses which is tempting the limits will incur a charge research to a. A bit longer than you expect but it comes hot and is sandals credit card worth it great! Bus were immediately taken to their rooms ( including, for example, the order which. Also accept traveller & # x27 ; t expire America, N.A people to know that Sandals ripping... Is to Travel during the off-season for the club rooms including robes slippers. Would is sandals credit card worth it a lovely view News, tips and giveaways from ConsumerAffairs to oversee those missing managers Jamaica Bay. In he room it was very small of the points you can take advantage of this offer inclusive resorts states... Went to get the right one like what they show you are late or your...